COMMON QUESTIONS

NZ Newsletter
Recognition
Downloads
Common Questions
Home Office

If you don't see your question here, feel free to email us at support@newzealandlongevity.net.

  How do I Become a Member Online
  Web site Policies
  What is my user ID and password?
  How do I login to the Home office?
  How do I clear my internet cache?
  Why do I get an error when I try to download forms?
  Where do I find information about building my own web site?
  Why do I need Macromedia Flash Player to view your site?
  Where do I send medical questions?

What is my user ID and password?
Please contact Youngevity New Zealand customer service at 0800 375635 and they will be happy to issue you a login and pin number.
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How do I login to the Home office?
After you receive your login and pin, you may go to The Home Office to place your order and view your downline, or follow the link to the home office from www.Youngevity.co.nz.
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How do I clear my internet cache?
An excellent guide for clearing your browsers cache files is located at How to Clear Your Browser's Cache
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Why do I get an error when I try to download forms?
First you want to be sure you have Adobe Acrobat Reader installed to be able to view the online forms. Please visit www.adobe.com/products/acrobat/readstep.html to download and install the program. Detailed instructions are located at the Adobe web site.
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Where do I find information about building my own web site?
You may download a file outlining Youngevity New Zealand web site policies at this address: Website Policies.
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Why do I need Macromedia Flash Player to view your site?
The Youngevity New Zealand web site is enhanced with Macromedia Flash. While you don't need the Flash player to view the site, it will not be fully functional nor will you be able to see the flash animations on the site. You may download the Flash Player at Macromedia.com.
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Where do I send medical questions?
We are fortunate to have a link on the Youngevity.co.nz website to the Longevity Institute. The Longevity Institute is a non-profit research and information entity, which provides information linking nutrition and good health and information about the health benefits of nutritional supplements. Edmond de Vroey, MD is the director of the Longevity Institute and the author of the Longevity Institute Newsletters. Dr. de Vroey has worked for over thirty-five years in clinical medicine and research, with practice in surgery, obstetrics, endocrinology, and tropical diseases. Dr. de Vroey is an expert in the field of nutrition, nutraceutricals and medical computing. The site is filled with fascinating information! Make sure to bookmark the Longevity Institute for easy reference (Ctrl+D) and to email "Doc Ed" if you have any medical questions.
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